# Team work & knowledge

Give people a place to share files, communicate, serve customers and keep working records.

Canonical: https://xcloud.host/use-cases/explore/team-work/

Browse applications, compare what they need, and use the linked guides for the workflows they cover.

## Example situations

- A distributed studio needs to archive signed project documents and decide who may read or edit them.
- A support team needs a customer inquiry to reach a staffed inbox before it considers a helpdesk integration.

## Decide your route

1. Name the people, record types and collaboration action the service must support.
2. Choose the application and verify its account, sharing, retention and notification settings with its administrator.
3. Test access as a normal team member and an outside recipient, then assign ongoing ownership.

## Applications to explore

Examples from the xCloud app catalog. Check setup and availability for the app you choose.

- **Paperless-ngx** (Productivity): Scans, OCRs and indexes your documents into a searchable archive, tagging and filing them automatically so the paper can go. [Browse](https://xcloud.host/one-click-apps/#library)
- **PrivateBin** (File Sharing): A minimalist pastebin where the server has zero knowledge of the data — everything is encrypted and decrypted in the browser. [Browse](https://xcloud.host/one-click-apps/#library)
- **Chatwoot** (CRM & Support): Open-source customer engagement platform bringing live chat, email and social inboxes into one shared workspace. [Browse](https://xcloud.host/one-click-apps/#library)
- **Zulip** (Communication): Open-source team chat organized by topic, with powerful search, integrations, and focused asynchronous conversations. [Browse](https://xcloud.host/one-click-apps/#library)
- **Easy!Appointments** (CRM & Support): Appointment scheduling for services, providers, customers and bookings, with a public booking page and calendar sync. [Browse](https://xcloud.host/one-click-apps/#library)

## Included catalog categories

- Productivity: 58 entries
- File Sharing: 29 entries
- Communication: 14 entries
- CRM & Support: 12 entries

## Related published guides

- [Deploy Paperless-ngx for document archiving](https://xcloud.host/use-cases/workflows/deploy-paperless-ngx-for-document-archiving/): Direct Paperless-ngx document-archive workflow.
- [Operate a team knowledge base](https://xcloud.host/use-cases/operations/operate-a-team-knowledge-base/): Related team knowledge-base operations.
- [Connect a WordPress site to a helpdesk](https://xcloud.host/use-cases/solutions/connect-a-wordpress-site-to-a-helpdesk/): Related WordPress-to-helpdesk handoff; not a generic CRM setup guide.

[Browse all apps](https://xcloud.host/one-click-apps/#library)
[All use cases](https://xcloud.host/use-cases/)