Countly Hosting Live In 5 Minutes

Countly hosting keeps every session, event and crash report first-party, in your own MongoDB, instead of handing it to a third-party SaaS. Deploy Countly 25.03.53-LTS as a self-hosted product analytics platform: xCloud runs the pinned API, dashboard, MongoDB and router on a private network, publishes it over HTTPS, and leaves you to create the global administrator at /setup right after install.

Deploy your Countly

No terminal
No technical skills needed
No lock-in, cancel anytime

What is Countly?

Self-hosted Countly is a product analytics platform. Its README calls it a privacy-first analytics and customer engagement platform built for full data ownership, used to understand behaviour across mobile, web, desktop and connected devices, with customizable dashboards, a plugin architecture and a documented API. Teams run it on their own server instead of a SaaS such as Mixpanel or Google Analytics. The free tier, which the README calls Countly Lite, is AGPL-3.0 with modified terms that keep Countly branding, and described as non-commercial.

On xCloud the template runs the countly/api and countly/frontend 25.03.53-LTS images, MongoDB 8.0 and an nginx router, each pinned by immutable digest, with the countly_mongodb volume holding all analytics data and uploads. HTTPS is published on your domain, and the first visitor to /setup creates the global administrator. It needs an amd64 server and omits the paid-tier features such as Drill, Funnels, Flows and Cohorts.

From Sign-Up to a Live Countly In Just 3 Easy Steps

Self-hosting Countly normally means wiring up the API, the frontend, MongoDB and a router by hand before you can track a single event. This is the same result without assembling any of it.

Step 01
Sign Up
Create your xCloud account and pick Countly from the OneClick catalog. There are no extra fields — xCloud generates the session secret for you.
Step 02
We Deploy It For You
One click. We bring up the pinned Countly 25.03.53-LTS API and frontend images alongside MongoDB and an nginx router, mount the persistent database volume, and publish it over HTTPS on your domain.
Step 03
Start Using It
Open https://<your-domain>/setup right away and create the global administrator. Sign in, add your first application, and point its SDK at your domain using the app key shown in the dashboard.

Everything Countly Does, On Your Own Server

Countly Community Edition runs here on infrastructure you control, without the paid-tier Drill, Funnels, Flows and Cohorts.

Sessions, Events And Crashes
Track sessions, events, crashes and user behaviour across web, mobile and desktop apps from one dashboard.
Dedicated SDK Endpoints
Writes go through /i and reads through /o, routed to the API process separately from the dashboard, with uploads up to 200 MB accepted.
First-Party Data, Your MongoDB
Every event, crash report and uploaded file lives in your own MongoDB instead of a third-party SaaS.
Create Your Own Administrator
The first visitor to /setup creates the global administrator — there is no preset login to inherit or rotate.
Multiple Apps, One Dashboard
Add as many applications as you track, each with its own app key for its SDK to use.
Backed By A Persistent Volume
Analytics data and uploaded files survive an xCloud Restart, because all state lives in the countly_mongodb volume.

Everything You Need To Run Your Product Analytics 24/7

Managed hosting for Countly, so the parts that keep it online are not your problem.

Countly 25.03.53-LTS deployed instantly
MongoDB database included
Separate API process for SDK traffic
Global administrator created by you
Free SSL certificate
Scheduled Docker backups
Server security updates included
30+ server locations
Unused balance refunded

What You Can Do With Countly

Track sessions, events and crashes
Point your web, mobile or desktop SDK at your Countly server URL and follow sessions, custom events and crash reports in one dashboard, with the data in your own MongoDB.
Keep analytics first-party
Store everything on a Cloud VPS you control, with no third-party analytics vendor holding your users' behaviour, which suits teams that need full data ownership.
Run several apps from one dashboard
Add each application with its own app key for its SDK, and switch between them in the same Countly dashboard rather than running a separate analytics stack per product.
Extend through plugins and the API
Use the README's plugin architecture and read and write API to pull dashboard data into other tools or add capabilities, within the free edition's limits.

Countly vs Alternatives

Mixpanel: Mixpanel is a hosted product analytics service. Countly's README describes an analytics platform deployable on-premises, so events, crashes and uploads live in your own MongoDB on your own Cloud VPS.
Google Analytics: Google Analytics is a hosted analytics service. Countly is first-party by design, with SDKs for apps and a dashboard on your domain, though its free licence is non-commercial, so check terms for business use.
Matomo: Matomo has its own xCloud template. Countly centres on product analytics across mobile, web and desktop apps, with crash reporting in the same dashboard.
Umami: Umami has its own xCloud template. Countly runs with MongoDB and a separate API process, and covers app events and crashes across mobile, web and desktop apps.

Simple Pricing. Everything Included.

Dedicated Cloud VPS sizes, pre-configured for Countly. Pick the one that fits, and resize any time.

Cloud VPS 6 GB

Cloud VPS 16 GB

More apps and higher event volume.

$59.99per month

16 GB RAM
6 vCPU cores
200 GB NVMe SSD
30 TB
Unlimited

Get started

Cloud VPS 24 GB

Countly alongside a whole self-hosted stack.

$84.99per month

24 GB RAM
8 vCPU cores
300 GB NVMe SSD
30 TB
Unlimited

Get started

Every size is a dedicated Cloud VPS we provision, patch, monitor and restore. Billed monthly with no lock-in — delete the server and the unused balance comes back to your account.

Docker hosting

Already Have a Server? Bring Your Own

Connect any VPS — DigitalOcean, Vultr, Linode, AWS, Hetzner or bare metal — and deploy Countly on it through the same panel, for a per-server management fee instead of a Cloud VPS rental.

Free

Start your journey without cost.

$0forever

1 server
10 sites

Start free

Starter

Professional

The same platform, discounted at 6–10 servers.

$4per server / month

6–10 servers
Unlimited sites
All features included
Bring any VPS provider

Get started

Agency

The same platform, discounted at 11+ servers.

$3per server / month

11+ servers
Unlimited sites
All features included
Bring any VPS provider

Get started

Priced per connected server, so your rate adjusts automatically as you add or remove servers. You pay your own provider for the server itself.

Self-managed hosting

Ready To Own Your Analytics?

Countly on xCloud runs on a dedicated Cloud VPS that we provision, patch, monitor and restore. Deploy faster. Keep your product data first-party. Stay in control.

Fast Provisioning
Deploy faster using an xCloud Managed Server built with optimized stacks and high-speed SSDs.
Enterprise-grade security
Protect your infrastructure with a free SSL certificate and more advanced security features at no additional cost.
Intuitive Control Panel
From Server creation to application deployment, everything can be managed from our intuitive control panel.

Hear what people are saying about us

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Frequently Asked Questions

Feel free to contact us with any questions or concerns you may have.

How much RAM does Countly need?

The manifest asks for 2 CPU cores, 2048 MB of RAM and 20 GB of disk as a floor, kept higher than a typical app because each Node process defaults to a 2 GB heap. The 6 GB Cloud VPS sold on this page leaves headroom for MongoDB alongside the API and dashboard.

Is Countly free to self-host?

The README says the free tier, Countly Lite, is free under an open-source, non-commercial licence, and the LICENSE is AGPL-3.0 with additional terms that keep Countly branding in place. Check Countly's licensing FAQ before commercial use. xCloud bills for the Cloud VPS only.

Can you run Countly with Docker?

Yes, and this is Countly Docker hosting prepared for you. Upstream notes Docker support; the template runs the countly/api and countly/frontend 25.03.53-LTS images, MongoDB 8.0 and an nginx router, all pinned by immutable digest, with the countly_mongodb volume and HTTPS on your domain.

How do I create the first Countly administrator?

Open the /setup page of your domain and create the global administrator; there is no default username or password. Do it immediately after install, because until the first account exists anyone who can reach the site could claim the admin role.

Does Countly run on ARM servers?

No. It needs an amd64 server, because the upstream Countly images are not published for arm64. The Cloud VPS sizes sold on this page are x86, so this only matters if you bring your own server through the self-managed plans.

Is the self-hosted Countly the full product?

No. This deploys the free edition. Paid-tier features such as Drill, Funnels, Flows and Cohorts are not included, and the README lists Enterprise separately with advanced features and support. Plan around core analytics, dashboards, events, crashes and push as described.

Why are the Countly SDK endpoints public?

By design. The SDK write endpoint /i and read endpoint /o must be reachable by your apps, because app keys ship inside the apps you distribute. They are routed to the API process separately from the dashboard, accept uploads up to 200 MB, and are not a gap to fix.

Does Countly send email out of the box?

No. SMTP is not preconfigured and email delivery was not exercised, so do not rely on emailed reports or password resets until you configure SMTP yourself. Account passwords are changed inside Countly under Management, Users, never in the environment file.

What should I back up on a Countly server?

A backup is the countly_mongodb volume, which holds all analytics data and uploaded files, plus the stable environment values, especially the session secret, since changing it signs everyone out. Keep a copy off the server and test a restore.

Back up and restore Docker apps

How do I upgrade Countly?

Nothing upgrades it for you: the template pins 25.03.53-LTS by immutable digest. Upstream publishes upgrading documentation, so read it and the release notes, back up countly_mongodb, then adopt a newer template version when one is published, and confirm the dashboard and an SDK write.

Is this Countly cloud hosting?

It is your own Countly on a dedicated Cloud VPS provisioned by xCloud, not Countly's hosted service. The containers, MongoDB, the volume and the administrator belong to your install, and only the router is reachable through HTTPS on your domain.

Can I cancel anytime?

Yes. There is no lock-in — cancel any time. Hosting is billed monthly and charged for what you actually use, so when you delete the server the unused balance is refunded to your account, less up to 10% in payment-processing fees.