LibreDesk Hosting Live In 5 Minutes

Deploy LibreDesk hosting and run support from one shared inbox for email and live chat on your own domain. xCloud runs the pinned LibreDesk v2.8.0 image with private PostgreSQL 17 and Redis 7, generates the database and encryption secrets, mounts three persistent volumes and publishes it over HTTPS in minutes. There is no public sign-up, and email and AI are set up inside the app.

Deploy your LibreDesk

No terminal
No technical skills needed
No lock-in, cancel anytime

What is LibreDesk?

LibreDesk is an open-source helpdesk with an omnichannel inbox, so live chat and email conversations land in one place. It adds an embeddable chat widget, a help center, automations, role-based access control, CSAT surveys and SLA tracking, with an optional AI assistant and agent copilot. Run on your own server it is a self-hosted LibreDesk, an alternative to a hosted support suite such as Intercom or Zendesk, with the code under the AGPL-3.0 licence.

On xCloud it is LibreDesk v2.8.0 with PostgreSQL 17 and Redis 7, all pinned by digest. Tickets, agents and settings sit in PostgreSQL, attachments in the uploads volume and queues in Redis. There is no public sign-up. Outbound email, inboxes, single sign-on and AI providers are configured inside the app, so none of them works until you set it up, and only one domain is published.

From Sign-Up to a Live LibreDesk In Just 3 Easy Steps

A LibreDesk stack normally means the app, a PostgreSQL database, a Redis queue, generated secrets, three volumes, a domain and a certificate before the first conversation. This is the same result without assembling any of it.

Step 01
Sign Up
Create your xCloud account and pick LibreDesk from the OneClick catalog. Choose a domain and server, and set the System user password or accept the generated one.
Step 02
We Deploy It For You
One click. We start LibreDesk v2.8.0, PostgreSQL 17 and Redis 7, all pinned by digest, generate the secrets, run the database install and upgrade, mount three volumes and publish it over HTTPS. The first boot can take a couple of minutes.
Step 03
Sign In And Configure
Sign in with the email System and the login password from the credentials. Then add outbound email, inboxes, agents and any single sign-on or AI provider inside the admin area.

Everything LibreDesk Does, On Your Own Server

LibreDesk v2.8.0 runs here with its inbox, live chat and help center, on a database you own.

One Inbox For Email And Chat
Live chat and email land in the same inbox, whichever channel a conversation started on.
Live Chat Widget
Embed a chat widget on your website. Widget, help-center and CSAT pages are public by design.
Automations And Permissions
Rules tag, assign and route conversations on events, and role-based access control sets what agents can do.
CSAT And Analytics
Send satisfaction surveys when a conversation closes and track response times and resolution rates.
AI Is Opt-In
An AI assistant and copilot exist upstream, but providers are configured in the app and nothing is enabled until you do.
No Public Sign-Up
The administrator adds agents inside LibreDesk. You sign in first as the built-in System user.

Everything You Need To Run Your Helpdesk 24/7

Managed hosting for LibreDesk, so the parts that keep it online are not your problem.

LibreDesk v2.8.0 deployed instantly
Images pinned by digest
Secrets and System password generated
Free SSL certificate
Tickets, uploads and queues on persistent volumes
Server backups and snapshots
Server security updates included
30+ server locations
Unused balance refunded

What You Can Do With LibreDesk

Answer email and chat in one place
Give your support team a single shared inbox for both channels.
Add live chat to your site
Embed the chat widget and reply from the same inbox your team uses for email.
Route work with rules
Tag, assign and prioritise conversations automatically with automations.
Measure support quality
Use CSAT surveys and analytics to track satisfaction and response times.

LibreDesk vs Alternatives

Intercom: A hosted customer messaging and support platform; LibreDesk is the open-source, self-hosted alternative to Intercom and to Zendesk for a shared inbox and live chat.
Chatwoot: An open-source customer support platform, available as its own OneClick app.
Zammad: An open-source helpdesk and ticketing system, available as its own OneClick app.
Zendesk: A hosted ticketing and support suite; LibreDesk keeps tickets and agents in your own database on a server you run.

Simple Pricing. Everything Included.

Dedicated Cloud VPS sizes, pre-configured for LibreDesk hosting. Pick the one that fits, and resize any time.

Cloud VPS 6 GB

Cloud VPS 16 GB

More agents, conversations and attachments.

$59.99per month

16 GB RAM
6 vCPU cores
200 GB NVMe SSD
30 TB
Unlimited

Get started

Every size is a dedicated Cloud VPS we provision, patch, monitor and restore. Billed monthly with no lock-in — delete the server and the unused balance comes back to your account. LibreDesk is licensed under AGPL-3.0.

Docker hosting

Already Have a Server? Bring Your Own

Connect any VPS — DigitalOcean, Vultr, Linode, AWS, Hetzner or bare metal — and deploy LibreDesk on it through the same panel, for a per-server management fee instead of a Cloud VPS rental.

Free

Start your journey without cost.

$0forever

1 server
10 sites

Start free

Starter

Professional

The same platform, discounted at 6–10 servers.

$4per server / month

6–10 servers
Unlimited sites
All features included
Bring any VPS provider

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Agency

The same platform, discounted at 11+ servers.

$3per server / month

11+ servers
Unlimited sites
All features included
Bring any VPS provider

Get started

Priced per connected server, so your rate adjusts automatically as you add or remove servers. You pay your own provider for the server itself.

Self-managed hosting

Ready To Run Your Own Helpdesk?

LibreDesk on xCloud runs on a dedicated Cloud VPS that we provision, patch, monitor and restore. Deploy faster. Own your data. Stay in control.

Fast Provisioning
Deploy faster using an xCloud Managed Server built with optimized stacks and high-speed SSDs.
Enterprise-grade security
Protect your infrastructure with a free SSL certificate and more advanced security features at no additional cost.
Intuitive Control Panel
From Server creation to application deployment, everything can be managed from our intuitive control panel.

Hear what people are saying about us

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Frequently Asked Questions

Feel free to contact us with any questions or concerns you may have.

Can I run LibreDesk in Docker?

Yes, and this template is LibreDesk Docker hosting without the setup: the official LibreDesk v2.8.0 image with PostgreSQL 17 and Redis 7, all pinned by digest, with three named volumes, generated secrets and HTTPS on your own domain.

How much RAM does LibreDesk need?

LibreDesk wants 512 MB of memory, one core and 8 GB of storage as a floor; QA measured about 126 MB peak for the app, database and cache together. The 6 GB tier is where this page begins, with ample headroom.

How do I sign in to LibreDesk after installing?

Open your URL and sign in with the email System and the login password from the credentials. The first boot runs the database install and upgrade, so allow a couple of minutes before the page answers.

Is there public sign-up in LibreDesk?

No. Agents are added by the administrator inside LibreDesk, and admin APIs reject anonymous requests. The live chat widget, help center and CSAT pages are public by design, so only those are reachable without signing in.

How do I set up email in LibreDesk?

Email, inboxes, single sign-on and AI providers are configured inside the admin area, not in environment files. No SMTP keys ship with the template, so nothing is sent until you add outbound email there. Test a message to yourself before inviting customers.

Does LibreDesk include AI features?

Upstream offers an AI assistant and agent copilot, but you configure the provider inside the app. Nothing is enabled by default, so do not expect AI replies until you connect your own provider and knowledge base.

Is LibreDesk free?

Yes. LibreDesk is released under the AGPL-3.0 licence and carries no licence fee. Your plan covers the dedicated Cloud VPS holding tickets, agents and attachments, which makes it a LibreDesk cloud of your own. Email, chat and the help center are all part of the same install.

How do I back up LibreDesk?

Back up all three volumes together: uploads, PostgreSQL and Redis, with a pg_dump for a consistent database copy, and keep the encryption key with them. Nothing schedules the copy for you, so make it yourself and keep one in another place.

Backup and restore Docker apps

How do I upgrade LibreDesk?

The pinned v2.8.0 image keeps running until you adopt a newer template version. Because the upgrade step runs at start, copy the three volumes and the encryption key beforehand and skim the upstream release notes. Updates never arrive unprompted.

Can I cancel anytime?

Yes. There is no lock-in — cancel any time. Hosting is billed monthly and charged for what you actually use, so when you delete the server the unused balance is refunded to your account, less up to 10% in payment-processing fees.