Documentation
FAQ
Common questions, answered.
35 guides
About xCloud
- What Kind of Hosting Does xCloud Offer?xCloud, the WordPress hosting solution features scalable plans, fast CPUs, and NVMe storage for all site needs.
- What Types of WordPress Websites Can I Host on xCloud?Host any website on xCloud, from blogs to WordPress websites with heavy plugins like WooCommerce, LearnDash, and BuddyBoss.
- Why Is xCloud Perfect for Dynamic WordPress Websites?Learn why xCloud is perfect for dynamic WordPress websites and provides high-speed hosting built for dynamic WordPress sites .
- What Challenges Do Dynamic WordPress Sites Face And How Does xCloud Address Them?xCloud offers high-performance hosting for dynamic WordPress sites, addressing challenges as high CPU usage, memory overload, slow loading & concurrency issues.
- What Extra Steps Does xCloud Take to Manage Community-Driven Websites?xCloud offers performance optimization features to manage community-driven websites like BuddyBoss and BuddyPress, ensuring smooth, real-time user interactions.
- How Does xCloud Manage High Concurrency for BuddyBoss-Powered Community Sites?Discover the xCloud infrastructure manages high concurrency for BuddyBoss sites with NGINX, OLS, fast CPUs, and NVMe storage for peak performance.
- How Scalable Is xCloud & What Are Your Future Plans?How scalable is xCloud? We offer seamless plan upgrades, ensuring your website can grow effortlessly as we enhance your WordPress hosting experience.
- How Does xCloud Maintain a Simple & Intuitive User Experience While Offering Advanced Features?xCloud combines advanced features with a simple control panel for intuitive user experience. It makes server management and hosting easy for all.
- How To Use xCloud Playground Feature?Learn how to use xCloud Playground feature from this documentations and create a demo website to test xCloud.
- An Overview of xCloud White-label FeatureThe white-label feature in the roadmap for xCloud. Check out what you can expect from xCloud white-label feature.
Plans, trial & limits
- How long is the trial period supposed to be?There is no time limit. The xCloud free plan stays free for one server you bring from your own provider, with up to 10 sites. It does not include hosting.
- When will I be charged?The moment you’ve registered your card, you’ll be charged for that whole month. And on each month’s first day, the charges will be applied and adjusted with the previous month if needed.
- How to Upgrade from Free to Paid on xCloud Self Managed HostingUpgrade from free to paid on your xCloud Self Managed Hosting with this simple step-by-step guide for advanced features and security.
- Can I Easily Upgrade Or Downgrade My Hosting Plan in xCloud?Upgrade or downgrade hosting plan in xCloud easily with our step-by-step guide. Learn how to switch between plans, upgrade server sizes, and transfer websites seamlessly. Contact support for any assistance.
- How to Upgrade xCloud Lifetime Deal PackageUpgrade an xCloud lifetime deal to a bigger package from Settings → My Purchases → xCloud Control Panel with Get more servers, and pay only the difference.
- Can I host Multiple Websites on One xCloud Account?You can host multiple websites on single xCloud account.
- How Many Sites Can Be Hosted Efficiently On A Single Server?Selecting an appropriate server size is essential for optimal performance in single server.
- What Happens if I Exceed My Monthly Bandwidth Limit?Learn about the monthly bandwidth limit that xCloud offers. It varies according to the plan you purchase.
Servers
- Do You Provide Root Access To My Servers?Yes. xCloud gives you root access to your servers through the dashboard terminal, sudo users and key-based root SSH or SFTP. Root password login is disabled.
- Can I use Debian, Fedora, or other Linux distributions with xCloud?Currently, xCloud supports Ubuntu-based servers for managed server provisioning and site deployment.
- Does xCloud Support ARM servers?Learn how to setup ARM servers with xCloud and how you can get ARM servers with Hetzner.
- Why my fresh xCloud server is showing 7.5GB used?The operating system and essential stacks consume approximately 7.5GB for fresh xCloud server primarily. You can manage it by your own later on.
- How to Update Server Name in xCloud?Learn how to update server name in xCloud and set any name as your preferences easily from the xCloud dashboard.
- How Auto Healing Works in xCloudHow xCloud Auto Healing detects failed server services and restarts them automatically — coverage by stack, the retry limit, checking status, and its limits.
Databases, PHP & mail
- How to Find Redis Credentials and Fix Redis Connection ErrorsFind each site's Redis user, password and object cache key in xCloud, and fix Redis authentication or permission errors after a migration or clone.
- Configure NinjaFirewall on an OpenLiteSpeed ServerLearn how to configure NinjaFirewall settings on an OpenLiteSpeed Server easily with xCloud
- Can I use default wp mail or php mail on xCloud server?You can use default wp mail or php mail on xCloud server. Unlike typical shared hosting setups.
Sites & deploys
- Do you offer backups in xCloud?Yes, xCloud provides two types of backups: Server Backup and Site Backup.
- How to Disable WordPress Update Email Notifications With xCloudLearn how to disable WordPress update email notifications using xCloud without turning off automatic updates. Reduce inbox clutter while keeping your site secure and updated.
- How To Deploy Github Project From A Specific BranchLearn how to prevent unintended deployments by configuring GitHub Actions to trigger only from specific branches and protect your production environment.
- How to Connect Supabase to LovableLearn how to connect Supabase to Lovable in minutes with this step-by-step guide for setting up a secure and scalable backend.
Support & your data
- What Kind of Support xCloud Provides?The kind of support xCloud provides includes 24/7 live chat, a support ticket system, and a Facebook Community for fast, expert help.
- How Can I Get Support In xCloud?Learn where will you get support in xCloud, if you face any difficulties while using this server and site management solution.
- How xCloud Support Scope Works for Different Services With xCloudClear breakdown of xCloud support scope across services. Learn what is covered, what is not, and how to get faster help with hosting, servers, WordPress, and more.
- How to Delete Your Account and Data With xCloudIf you no longer need xCloud, download anything you need, remove active services, check provider resources, then request account and data deletion.