Documentation
Troubleshooting
Fix errors and resolve common issues.
31 guides
Site down or broken
- How to Troubleshoot “There Has Been a Critical Error” on Your WordPress SiteLearn how to troubleshoot & resolve the 'There Has Been a Critical Error' message.
- How To Solve The ‘WordPress Memory Limit Exhausted’ Error?When a script uses more memory than the limit set for it, ‘WordPress Memory Limit Exhausted’ or ‘PHP Fatal error: Allowed memory size exhausted’ error occurs.
- How to Recreate a Missing wp-config.php File in WordPressLearn how to recreate a missing wp-config.php file in WordPress. Follow simple steps to restore your site’s database connection and settings safely.
- Troubleshooting Guide: Fixing Website Download Issue Instead of LoadingIf a website is downloading files instead of loading in a browser, this issue might be related to the .htaccess file or OpenLiteSpeed (OLS) configuration.
- How to Fix Plugin or Theme Upload/Update 500 Errors on OpenLiteSpeed Servers With xCloudWhen a WordPress site on an OpenLiteSpeed (OLS) server fails while uploading or updating a plugin/theme, the issue may be related to incorrect ownership of
- How to Fix “400 Bad Request: Request Header or Cookie Too Large” in xCloudFix the Nginx “400 Bad Request: Request Header or Cookie Too Large” error in xCloud step by step using Nginx Customization — no SSH required.
- How To Fix WordPress Updates Not Working IssueHere is the documentation on how to fix WordPress updates not working issues if it appears while using xCloud.
- How to Troubleshoot Caching Issues in WordPressStruggling with outdated content? Learn how to troubleshoot caching issues in WordPress & ensure your visitors see the latest version of your site.
- Troubleshooting Oxygen Builder Issues After Site MigrationOxygen Builder is a powerful WordPress site builder, but its data structure differs from traditional WordPress themes and page builders. This can cause issues
SSL & Cloudflare
- How to Troubleshoot SSL Issues Easily?Fix SSL Issues on your website! Learn how to troubleshoot common SSL certificate problems & ensure a secure browsing experience for your visitors.
- How To Fix Failed Free SSL Issue in xCloudHere is the step-by-step guideline on how to fix a filed Free SSL issue if it appears while using xCloud.
- Troubleshooting Cloudflare Issues For WordPress: How To Fix Errors While Using xCloudLearn to troubleshoot Cloudflare issues for WordPress when facing errors with xCloud integration.
- How to Fix Cloudflare 522 Errors When Ports 80 and 443 Are Closed With xCloudCloudflare 522 troubleshooting guide for xCloud servers when ports 80 and 443 are closed by UFW or firewall rules. Check SSH, allow HTTP/HTTPS, and bring the site back online.
- Cloudflare Enterprise Errors 525, 526 and 1014, and the www HostnameWhat each Cloudflare error means after enabling the xCloud Cloudflare Enterprise add-on, why the www hostname is the usual culprit, and the exact fix for 1014, 526, 525, 1000 and 400 errors.
- How to Troubleshoot QUIC.cloud CDN Connection Issues in xCloud?Troubleshoot QUIC.cloud CDN connection issues in xCloud by fixing domain key errors, Cloudflare settings and reinstalling SSL easily or follow this guide.
Server problems
- Server Stuck Provisioning or Installation Failed: What to Check, How to Retry, How to Remove ItYour xCloud server is stuck provisioning or shows installation failed. Here's what to check for self-managed and xCloud-managed servers, how Retry works, and how to remove a failed server.
- Server Disconnected: Are My Sites Down, and What Can I Fix MyselfWhat the Disconnected status in xCloud means, whether your sites are still online, the fixes you can make yourself, and when to contact support.
- Server at 100% CPU: Find the Culprit Site and Stop Bot TrafficServer pegged at 100% CPU or RAM and your sites are down? Find which site is responsible, tell bots from real traffic, and stop it happening again.
- How to Monitor System Processes Using htop Command [Step-by-Step Guide]Learn how to monitor and troubleshoot system processes with the htop command in this step-by-step guide
- Database Keeps Stopping? Fix Out-of-Memory and Disk-Full CrashesSites showing 'Error establishing a database connection' because MySQL or MariaDB keeps stopping? Here's why it happens and how to stop it recurring.
- Where Did My Disk Space Go? Reclaiming Space From Local Backups, Cache and DumpsServer disk usage higher than your sites add up to, even after deleting sites? Here's where the space actually goes and how to reclaim it.
- [Troubleshooting Guide] LiteSpeed Cache Plugin: Storage UsageLearn how to fix and prevent high storage usage caused by the LiteSpeed Cache plugin on OpenLiteSpeed servers.
- How to Find MySQL Root Password in xCloudLearn how to quickly find your MySQL root password in xCloud through a few simple steps in the dashboard.
- How to Troubleshoot Nginx Configuration Regeneration Failures With xCloudFix or report cases where Nginx configuration regeneration fails, Nginx cannot restart, or a site stays offline after domain, SSL, Docker, redirect, or rule
- Why a Site or Server Deletion Hangs, and How to Finish It SafelyA site or server deletion in xCloud is stuck at a percentage or shows failed. Here's what deletion removes, what blocks it, and when to contact support.
Deploys, backups & add-ons
- Troubleshooting Git Deployments: Stuck, Failed or Not TriggeringA Git deployment in xCloud is stuck in progress, failing to clone, failing to build, or not triggering on push. Here's how to read the logs and fix each cause.
- How To Solve Site Security PRO Powered By Patchstack Failing to ConnectTroubleshoot Site Security PRO Powered by Patchstack connection issues on WordPress. Learn how to fix problems with Cloudflare, firewalls, and more instantly.
- Fix MCP OAuth Connection Failures on OpenLiteSpeed SitesAI clients that sign in over OAuth to a WordPress MCP server like Novamira can fail on OpenLiteSpeed sites. Regenerate the OLS config and toggle the 7G/8G firewall to fix it.
OpenClaw
- How to Fix openclaw.jsonThe openclaw.json file controls how OpenClaw operates within your environment. If the file contains invalid syntax, missing fields, or incorrect configuration
- How to Repair OpenClaw with an AI-Powered Agent With xCloud (OpenClaw Troubleshooting)Learn how to repair OpenClaw and resolve 502 Bad Gateway, configuration errors, and gateway failures in under 90 seconds with xCloud.
- How to Reset OpenClaw With xCloud (OpenClaw Troubleshooting)Learn how to reset OpenClaw with xCloud safely. Wipe data, fix broken configs, and start fresh using the dashboard reset feature.