How to Host WordPress on Netcup with xCloud

You can host WordPress on Netcup with xCloud by creating a clean Ubuntu 24.04 LTS server at Netcup, connecting it through xCloud’s Other Providers option, and then creating a WordPress site on the provisioned server. This guide covers the complete path from the provider setup to a working WordPress installation.

Important: xCloud provisioning is designed for a fresh server. Do not connect a server that already hosts websites, a database, or another server-management stack.

Prerequisites

• An active Netcup VPS or cloud server
• Ubuntu 24.04 LTS x64 installed on a fresh server
• At least 1 GB of RAM
• The server’s public IPv4 address
• Root-level SSH access through a password or public key
• Inbound TCP ports 22, 80, and 443 open
• An xCloud account
• A domain you can point to the new site

Prepare a Netcup server

Netcup servers are delivered with Debian Minimal by default. xCloud requires a fresh Ubuntu server, so use the Netcup Server Control Panel (SCP) to install Ubuntu 24.04 LTS x64 before connecting it.

1. Sign in to the Netcup SCP and select the server.
2. Use the operating-system controls to install a fresh Ubuntu 24.04 LTS x64 image.
3. Wait until the installation finishes and the server is running.
4. Record the server’s public IPv4 address.
5. Find the server-ready email from Netcup. Netcup documents that this email contains the root password and that the standard server username is root.

If you enable a custom Netcup firewall policy, add inbound TCP rules for ports 22, 80, and 443. Netcup changes the implicit ingress action to DROP after you create your own ingress rule, so save all three allow rules before connecting the server.

Connect the Netcup server to xCloud

Step 1: Select Other Providers

Sign in to xCloud, start the add-server flow, and select Other Providers. This option connects an existing fresh server that xCloud does not create through a native provider integration.

Expected result: xCloud opens the form for connecting an existing server.

Step 2: Enter the server details

Enter a clear server name, select the nearest location, and provide the public IPv4 address. Choose the web server stack you want to use, such as NGINX or OpenLiteSpeed.

Netcup ships new servers with Debian Minimal by default. Reinstall Ubuntu 24.04 LTS x64 before starting the xCloud connection.

Step 3: Choose an SSH authentication method

Use either the password or public key method. The account must give xCloud root-level access to install and configure the web stack.

• Password method: Enter the root password for a server that permits root SSH login.
• Public-key method: Follow the key instructions in the xCloud form and authorize the supplied key for the root account.

Never paste a private SSH key into a form. A public key can be shared; a private key must remain on the system that created it.

Expected result: xCloud accepts the connection details and lets you begin provisioning.

Step 4: Start provisioning

Review the server IP, authentication method, database choice, and web server stack. Submit the form once the values are correct.

Provisioning commonly takes several minutes. Leave the server powered on and do not install packages or change firewall rules while xCloud is configuring it.

Expected result: The server status changes to ready in xCloud.

Create the WordPress site

Step 5: Choose a WordPress installation

Open the connected server in xCloud, select Add New Site, and choose Install New WordPress Website.

Expected result: xCloud opens the WordPress site-creation form for the Netcup server.

Step 6: Select a temporary or live domain

Choose Go Live when your domain is ready, or use a demo domain while you prepare the site. For a live domain, enter the domain name you will point to this server.

Expected result: The form displays the domain and WordPress configuration fields.

Step 7: Configure WordPress and create the site

Enter the site title and WordPress administrator details. Select the preferred PHP version and any available site options, then click Create Site.

xCloud now installs WordPress and configures the selected web stack.

Expected result: xCloud marks the site as ready and provides access to the site dashboard.

Step 8: Point the domain to the server

At your DNS provider, create or update the domain’s A record so it points to the Netcup server’s public IPv4 address. Remove conflicting A or AAAA records if they direct the hostname elsewhere.

DNS changes can take time to propagate. Once the domain resolves to the server, use xCloud to issue SSL and confirm that the site loads over HTTPS.

Verify the installation

You know the setup worked when:

• The Netcup server shows as ready in xCloud.
• The WordPress site shows as active.
• The domain resolves to the server IP.
• The site loads over HTTPS.
• You can sign in to WordPress admin with the account created in step 7.

Troubleshooting

Symptom	Likely cause	Fix
xCloud cannot connect over SSH	Port 22 is blocked, the IP is wrong, or the account lacks root access	Recheck the provider firewall, server IP, and root authentication method
Provisioning stops before the web stack is ready	The server is not fresh or another control panel is installed	Reinstall Ubuntu 24.04 LTS x64 and reconnect the clean server
The domain does not open the new site	DNS still points elsewhere or has not propagated	Verify the A record and remove conflicting records
SSL cannot be issued	The domain does not resolve to this server, or port 80/443 is blocked	Correct DNS and allow inbound TCP 80 and 443
The server was reachable before a firewall change	A deny-by-default policy was enabled without all required allow rules	Restore inbound access for TCP 22, 80, and 443

Common mistakes

• Connecting a VPS that already hosts production data
• Choosing Debian, Windows, or an application image instead of fresh Ubuntu 24.04 LTS x64
• Closing SSH port 22 before xCloud finishes provisioning
• Entering a private SSH key instead of authorizing a public key
• Updating DNS before recording the old values and planning rollback

Next steps

• Connect an Ubuntu server from any provider
• Set up your first server and site with xCloud
• Configure WordPress site email

Frequently asked questions

Does the server need to be brand new?

Yes. xCloud provisioning expects a fresh Ubuntu 24.04 LTS server. Reinstall the operating system at Netcup before connecting it, and never connect a server that already hosts websites, a database, or another control panel.

Which ports must be open?

Inbound TCP 22, 80 and 443. xCloud connects over SSH on port 22 to provision the server, and ports 80 and 443 are required for the site and for SSL issuance.

Do I paste my private SSH key into xCloud?

No. With the public-key method you authorize the public key xCloud shows you on the server’s root account. A private key must stay on the system that created it.

Sources

• Netcup: First use of your server
• Netcup: Firewall
• xCloud: Connect a fresh Ubuntu server from another provider
• xCloud: Set up your first server and site

If you run into any issues connecting your Netcup server, feel free to reach out to our support team for help.